These Terms of Use govern access to and use of popopow.com (“POPOPOW®”), an online skincare and personal care store owned and operated by Shenzhen Qianyuan Sheng Trading Co., Ltd.
By placing an order through our website, you enter into a purchase transaction with Shenzhen Qianyuan Sheng Trading Co., Ltd., subject to our Terms and Conditions and the applicable policies published on our website.
POPOPOW® and popopow.com are owned and operated by Shenzhen Qianyuan Sheng Trading Co., Ltd.
By accessing, browsing, or using this website, you agree to these Terms of Use. If you do not agree with these Terms, please discontinue use of the website.
Website Use
You may use this website only for lawful personal shopping and informational purposes.
When using our website, you agree not to:
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Interfere with the operation, performance, or security of the website.
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Attempt unauthorized access to customer accounts, administrative systems, or restricted website areas.
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Introduce viruses, malware, harmful code, or other disruptive technologies.
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Use false information to conduct fraudulent transactions.
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Misuse promotional offers, discount codes, or customer accounts.
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Collect personal information about other users without authorization.
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Copy or distribute website content for unauthorized commercial purposes.
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Engage in activities that violate applicable laws or regulations.
We reserve the right to take reasonable measures to protect our website, customers, and business against misuse or unlawful activity.
Product Information
We aim to provide clear and accurate descriptions, product images, prices, ingredients, sizes, packaging details, and usage information for our skincare and personal care collection.
Our products may include facial cleansers, toners, serums, moisturizers, facial masks, eye creams, lip treatments, body lotions, and related skincare essentials.
Actual product appearance, packaging colors, textures, or other characteristics may vary slightly due to screen settings, lighting conditions, product photography, manufacturing differences, or packaging updates.
We may correct errors, update product descriptions, revise prices, or change product availability without prior notice, subject to applicable law.
Customers should review the product information, ingredient lists, warnings, and directions for use before purchasing or using a product.
Website content is provided for general product information and shopping purposes and should not be considered a substitute for professional medical advice.
Skincare Product Safety
All skincare and personal care products should be used according to their intended cosmetic purposes and the instructions provided on their packaging or product pages.
To help ensure appropriate product use, we recommend the following precautions:
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Read the ingredient list and product instructions before use.
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Follow the recommended application methods and usage frequency.
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Use products only for their intended purposes.
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Avoid direct contact with the eyes unless the product is specifically intended for that area.
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Do not apply products to broken, damaged, or irritated skin unless the product instructions expressly permit it.
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Consider performing a patch test before introducing a new skincare product, particularly if you have sensitive skin.
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Discontinue use if irritation, discomfort, or an unexpected skin reaction occurs.
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Keep products out of reach of children unless otherwise indicated.
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Store products according to their labeled storage instructions.
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Do not use products beyond their indicated expiration dates or recommended periods after opening.
Individual skin types, sensitivities, allergies, and cosmetic results may vary.
A skincare product suitable for one individual may not be suitable for another.
If you have known allergies, persistent skin concerns, or a medical skin condition, we recommend consulting a qualified healthcare professional before using unfamiliar skincare products.
If you experience a severe or unexpected reaction, discontinue use and seek appropriate medical assistance.
Unless specifically authorized and labeled otherwise, our skincare products are intended for cosmetic use and are not intended to diagnose, treat, cure, or prevent medical conditions.
Intellectual Property
Website content—including text, product descriptions, photographs, graphics, logos, illustrations, designs, layouts, and other materials—is protected by applicable intellectual property laws to the extent that such rights exist.
Content owned by POPOPOW® or used with appropriate authorization may not be copied, reproduced, modified, distributed, republished, or commercially exploited without the necessary permission.
You may access and use website content for personal, non-commercial shopping and informational purposes, subject to these Terms.
No provision of these Terms grants users ownership of our intellectual property or rights belonging to third parties.
Any trademarks, brand names, or logos displayed on this website remain the property of their respective owners.
Third-Party Services
Our website may use third-party services to support online shopping, payment processing, shipping, analytics, website functionality, and customer support.
These services may include Shopify, payment providers, delivery carriers, and other service providers.
Our website may also contain links to external websites or third-party resources.
We do not control all third-party websites or services and are not responsible for their independent content, availability, privacy practices, or actions, except to the extent required by applicable law.
When accessing an external website or using a third-party service, you may be subject to that provider's separate terms and privacy policies.
We encourage customers to review the relevant terms before using third-party services.
Disclaimer
Our website and its content are provided on an “as available” basis.
We make reasonable efforts to maintain accurate product information, website functionality, and a convenient online shopping experience.
However, to the fullest extent permitted by applicable law, we do not guarantee that:
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Website access will always be uninterrupted.
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All website content will remain free from errors or omissions.
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Every product will be continuously available.
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Technical problems, maintenance activities, or service interruptions will never occur.
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Individual customers will experience identical cosmetic results from skincare products.
Product descriptions and general skincare information are provided for informational purposes.
Nothing on this website constitutes individualized medical advice, diagnosis, or treatment.
These disclaimers do not exclude or limit any statutory guarantees, product safety obligations, or consumer rights that cannot legally be excluded.
Limitation of Liability
To the fullest extent permitted by applicable law, Shenzhen Qianyuan Sheng Trading Co., Ltd. is not liable for indirect, incidental, special, or consequential losses resulting from the use of our website or reliance on its general informational content, where such liability may lawfully be excluded.
We are not responsible for interruptions caused by events outside our reasonable control, except where responsibility is imposed by applicable law.
Nothing in these Terms excludes or limits liability for fraud, defective products, personal injury, or other matters where such exclusion or limitation is prohibited by law.
Nothing in these Terms restricts any consumer rights that cannot legally be waived or excluded.
Changes to These Terms
We may update these Terms of Use periodically to reflect changes in our website, services, business operations, or applicable legal requirements.
Updated Terms will be published on this page.
Changes generally become effective when the revised version is posted, unless otherwise stated or required by applicable law.
Where required, we will provide additional notice of material changes.
We encourage visitors and customers to review these Terms periodically.
Business Information
POPOPOW® is an online skincare and personal care retail store owned and operated by Shenzhen Qianyuan Sheng Trading Co., Ltd.
The company is responsible for the sale of products, order processing, customer support, returns, refunds, and other transactions conducted through popopow.com.
Brand Name: POPOPOW®
Website: https://popopow.com
Company Name: Shenzhen Qianyuan Sheng Trading Co., Ltd.
Registered Address: Room 503–8601, Shanmao Building, Shanhui Community, Longhua Subdistrict, Longhua District, Shenzhen, Guangdong, China.
Email: service@popopow.com
Phone: +852 6316 228
Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.
We aim to respond to customer inquiries within 1–2 business days.
Contact Us
For questions about these Terms of Use, website access, skincare product information, orders, payments, shipping, returns, refunds, or other store-related concerns, please contact us using the details below.
Email: service@popopow.com
Phone: +852 6316 228
Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.
We aim to respond to customer inquiries within 1–2 business days.